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SAFTEY: It is the responsibility of Applicant to ensure that he/she does not behave in such a way as to cause offence or danger to themselves or others, or which risks damage to property or persons. Applicant shall be responsible for any injury or damage caused by their failure to behave in a safe and proper manner. If an Applicant's behavior cannot be tolerated by FM Institute or the group member(s), FM Institute reserves the right to drop the person and make refund without: Visa charges, Administration charges and any utilized services. Please note that once the program commences, there shall be no refund. It is advisable for Applicant to be insured before embarking on the trip. For safety reasons, Applicant agrees to observe all protocols or rules throughout the program. Applicant should note that the laws and regulations in his/her own country may differ from the laws at destination country therefore 'its my right' may not be applicable at destination or transit country. Where possible, Applicant may be required to provide a guarantor or collateral with a value not less than thirty thousand US dollars (30,000 USD). Applicant should note that bed size, food, water or style of setting up table at dinning may differ from his/her home country.
REFUND: Payments to all partner companies are made in advance by FM Institute; therefore, refund shall take a minimum of 10 weeks from the date FM Institute receives a refund request letter from the Applicant. Please take note that FM Institute deals with foreign offices such as: Bus companies, Tour Operators, Embassies, Ministries, Hotels, etc. who have their own terms and conditions therefore the refund takes time. No instant refund is possible, please. Refund amounts are made by Cheque to Applicant in the same currency and value. Stakeholders of FM Institute shall not be available or willing to give refunds in a situation such as, strikes, acts of governments, acts of God, fires, riots, theft, pilferage, epidemics, quarantine, medical or customs regulations, etc.; but shall be willing to change date of the program, where possible.
RESPONSIBILTY: Stakeholders of FM Institute providing transportation, sightseeing arrangements and hotel accommodations for the tour program are independent contractors and are not Agents or employees. All coupons, receipts and tickets issued are subject to the terms and conditions specified by Stakeholders. By utilizing the service of the Stakeholders, Applicant agree that FM Institute shall not be liable for any change in flight or itinerary schedule, strikes, delay, acts of governments, fires, riots, theft, pilferage, epidemics, quarantine, medical or customs regulations, accident, loss, injury, or damage to Applicant or to those travelling with Applicant in connection with any accommodation, transportation or any other services or resulting directly or indirectly from any occurrence or conditions beyond its control, including defects in vehicles, breakdown of equipment, delay or cancellation and changes in itinerary. FM Institute and/or representatives of the Airlines concerned cannot be held responsible for the late arrival of Applicant at Airport or hotel due to inclement weather, nor are they to be held liable for payment or refund of unused hotel accommodations or meals occasioned by such late arrivals at the hotel holding rooms as confirmed itineraries; Applicant(s) must bear all such losses or expenses. Once Applicant is booked on a program, whether Applicant participated fully or partially, the same amount shall be applicable. FM Institute is responsible for same time arrangements, so if Applicant is late, FM Institute shall not be responsible for Taxi transfers, food, etc. If the Applicant arrives late, Applicant cannot request to stay for more days to cover the lost days. FM Institute shall not be responsible for circumstances beyond control. In circumstances where trip cancellations resulting from the inability for trip to depart as scheduled, such as cancellations due to acts of war and/or terrorism, act of God, or nature takes place, FM Institute shall not be liable for restitution. Though every effort shall be made to follow the itinerary, it should be considered as an indication of the tour, rather than a contract of places to be visited. Occasionally local religious holidays, national days, traffic conditions and other events may necessitate changes in the sequence of visits or the missing of certain visits. FM Institute shall try to reserve places for Prayers/Mass and strive to be in places as indicated, however, sometimes this may not be possible as the site may not be available for Prayers / Mass, in this case an alternative site for Prayers / Mass will be arranged, if possible.
OTHER TERMS: Applicant is to note that The Ministry of Interior at destination, Embassies, FM Institute and other Associate Partners shall make background check and to ensure that Applicant does not abuse any immigration privileges which shall be extended to him or her since FM Institute's name and image shall be tagged with Applicant's visa application by the Embassy. Applicant may be subject to finger print and interview, where required. Applicant shall report in writing, any disability requiring special attention to FM Institute at the time of registration for the program. FM Institute shall make every effort to accommodate disabled Applicant by reserving for them wheelchair assistance at Airports and handicap accessible rooms where available, however, FM Institute cannot guarantee and shall not be responsible for any denial. FM Institute shall not be responsible for any medical condition that occurs prior, during or after the program.
In case of any special request, Applicant shall inform FM Institute in writing during registration. Due to the workload of some Embassies or technical reasons visas sometimes delay of which FM Institute does not have control over it. In case an Applicant purchases his/her own Air Ticket, Insurance, etc. and the departure or return date of the group or itinerary change, FM Institute shall not accept any responsibility. FM Institute does not recommend to Applicant to apply for leave until all documents are secured. It is strongly recommended for group members to stay together at all times. Change of date to join any future group is accepted but not less than sixty (60) days before the trip date. During visa processing, after successful completion of visa or absence at the Airport for embarkation, for whatever reason, in this situation, refund rules shall be applied. It shall not be the responsibility of FM Institute to handle claims of lost or delay baggage, cancellation or delay of flights, it shall be the duty of Applicant to lodge complain at the concern Airline or Insurance Company and claim all benefits, where possible. Food is served at various Airlines but during domestic trips (within European countries or less than four (4) hours flight) most Airlines may not offer food or drinks; therefore, it shall be the responsibility of Applicant to pay for the service if in need. When flights are delayed or cancelled, some Airlines may not offer accommodation but inform Passengers to secure accommodation, transport and meals with their own funds and claim later, therefore it shall be responsibility of the Applicant to have enough money to cover such situations when travelling. FM Institute shall not be responsible for not completing the suggested itinerary if Applicants walk slowly, enter shops regularly, or delay bus boarding. FM Institute in most cases release a Tour Director to accompany and assist the Applicant to get more blessings from the trip but if Applicant's behavior is not to the satisfaction to the Tour Director, FM Institute advises that the Tour Director stay silence to avoid confrontation. In case Applicant ticked double occupancy and there is no (suitable) roommate, Applicant shall be upgraded to a single occupancy of which payment shall be made accordingly. In the same way if applicant ticked single occupancy and there is no available room, FM Institute shall make refund and offer the Applicant a double occupancy.
CANCELLATION REGULATIONS & REFUNDS: In the event of an Applicant's cancellation of travel,
written notice must be received by FM Institute before the commencement of the trip. Once a partial/full
commitment deposit payment has been made, cancellation will only be accepted in writing. Cancellation terms will be applied based on the date that the written cancellation is received.
FM Institute shall not accept phone calls for cancellation, except written which can be forwarded to the office by Hand, Email or Fax. Copies will then be forwarded to the destination Suppliers for action. Any issue arising after the trip shall be null and void.
Refund shall only be made in the following circumstances after written notification of cancellation by
Applicant is received:
· Total payment less Administration charges of 295 USD/EUR and other utilized services, if any.
but
· During visa processing = No refund, for whatever reason.
· After successful completion of visa = No refund, for whatever reason.
· No appearance at the airport for embarkation, for whatever reason = No refund.
DECLARATION:
FRIMPONG - MANSO INSTITUTE
In Collaboration With
Registration fee = $50 (Non refundable once paid)
Frimpong - Manso Institute = FM Institute
PILGRIMAGE
1
I certify that all the information provided by me is correct; and I confirm that all the terms and conditions of the program are fully noted. I confirm that the Passport details and all relevant information in this form were provided by me and as such it is applicable to me, even if it is signed on my behalf by a third party. I understand that, the fact that a visa has been granted to me does not mean that it cannot be cancelled or I will be entitled to compensation if I fail to comply with the relevant provision at the point of departure, transit or entry and thus results to refusal of departure, transit or entry. The prerequisites for departure, transit or entry shall be checked again at the generation, transit or destination country. I agree that my application is subject to the terms and conditions of FM Institute, Ministry of Interior at destination, Embassy, Immigration and Associate partners. I agree to abide by all of them.